Privacy Policy
Last Updated: 01/23/2026
1. Introduction
Welcome to Ekis (the "Service"), operated by LMR Media Marketing LLC dba ThroughPut ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Service. By using the Service, you agree to the data practices described in this Policy. If you do not agree, please do not use the Service.
2. Information We Collect
Personal Information:
- Contact Details: We may collect your name, email address, and phone number when you create an account or otherwise interact with us.
- Payment Information: If you subscribe to paid features, payment details (such as credit card information) may be processed by third-party payment providers (e.g., Stripe, Chargebee). We do not store complete payment card information on our servers.
Technical and Usage Data:
- Device/Browser Data: IP addresses, browser type, device identifiers, operating system, and similar technical data.
- Log Data: Dates and times of visits, pages viewed, and actions taken within the Service.
- Cookies and Tracking: Cookies, pixel tags, and analytics tools are used to understand user interactions and improve the Service.
Marketing and Analytics:
We may use third-party tools (e.g., HubSpot) for marketing, customer relationship management (CRM), or analytics. These tools may collect device data, browsing patterns, and other metrics to help us optimize communications and Service offerings.
3. How We Use Your Information
- Provide the Service: Create and manage user accounts, facilitate automation and integrations, and deliver core Service functionality.
- Analytics and Operations: Monitor performance, improve features, ensure stability, and maintain security.
- Marketing Communications (With Consent): Send newsletters, updates, promotional messages, or service-related notifications. You may unsubscribe at any time.
- Legal Compliance: Comply with legal obligations, respond to lawful requests, and enforce our Terms of Service.
4. Legal Bases for Processing
For users in jurisdictions requiring a legal basis (such as the GDPR), we rely on:
- Consent: For optional features, marketing communications, or certain tracking technologies.
- Legitimate Interest: For operational needs such as analytics, fraud prevention, security, and service improvement.
- Contract Necessity: When processing is required to provide subscription services or fulfill contractual obligations.
5. Data Sharing and Transfers
Service Providers:
- Payment Processing: Billing is handled by third-party providers such as Stripe or Chargebee. We do not store full payment card details.
- Infrastructure: Cloud hosting and data storage services (e.g., AWS).
- Marketing / CRM: Platforms such as HubSpot used for customer communications and relationship management.
Brokerage Integrations:
If you connect third-party platforms or brokerage accounts via API or OAuth, we share only the minimum information required to provide the requested functionality. We do not store full login credentials or KYC documentation.
No Direct Third-Party Marketing Sales:
We do not sell or rent your personal information to third-party marketers.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality obligations.
Legal Requirements:
We may disclose personal information if required to do so by law or in response to valid legal requests from authorities.
6. International Data Transfers
For users located in the EEA or other regions with strict data protection laws, we rely on approved transfer mechanisms such as Standard Contractual Clauses (SCCs) to lawfully transfer data internationally.
7. Data Retention
Retention Period:
We retain personal data for as long as your account remains active or as necessary to provide the Service. Billing and transactional records are retained as required by law.
Account Closure:
Upon account closure, we will delete or anonymize your personal data, except where retention is required for legal, regulatory, or legitimate business purposes (including limited record-keeping).
8. Security Measures
- Encryption of data in transit and at rest (SSL/TLS).
- Role-based access controls restricting data access to authorized personnel only.
- Firewalls and network security protections.
- Regular security testing and vulnerability assessments.
- Secure infrastructure maintained by our cloud hosting providers.
9. Data Breach Notification
In the event of a confirmed data breach, we will:
- Notify affected users via email where required by law.
- Take reasonable steps to contain, investigate, and mitigate potential harm.
10. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided personal information, please contact us so it can be removed.
11. Your Choices and Rights
- Marketing Opt-Out: You may unsubscribe from marketing communications at any time.
- Access and Correction: You may request access to or correction of your personal data.
- Account Deletion: You may delete your account at any time. Upon deletion, personal data will be removed except where retention is required for legal or compliance purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date reflects the most recent revision. Continued use of the Service constitutes acceptance of the updated Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email:
- info@ekis.bot
- taha@ekis.bot